Taming HAL: designing interfaces beyond 2001


One issue which every designer must consider is the “mental model” which may be adopted by the user of the product, system or service which is being created. But what is a “mental model” ? And how do these models relate to misunderstandings and accidents ? Asaf Degani’s enjoyable text introduces the nature and importance of “mental models” through a series of thought provoking examples chosen from important industrial and navigational accidents from history. The text is a must-read for anyone who wishes to understand more about the way people visualise and imagine systems, and how this can lead to incorrect conclusions.



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