Effective Organisational Communication: perspectives, principles and practices


From Shannon’s theory to the layout of tables at a meeting, this comprehensive text introduces a wide range of factors and considerations from the complex world of human communication. The authors define semantics and reference academic studies from fields as diverse a speech, linguistics, rhetoric, cognitive psychology, sociology and organisational theory. The text identifies the key concerns of each of the forms of communication considered, and provides a large number of case histories which illustrate how the factors and considerations manifest themselves in real world situations. This text should prove highly useful to research students and to early career academics who would benefit from the comprehensive overview of the pros and cons of the various channels and formats of human communication.


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